Support Sunrise (iZBT3) Troubleshooting

Unit does not turn on

  1. AC adapter is not plugged into a working wall socket or not plugged into the power supply jack on back of the unit:

    • Make sure the AC adapter is properly connected to a working wall outlet and to the power supply jack on the unit.
  2. Wall outlet is not functioning:

    • Plug another device into the same outlet to confirm the outlet is working.
    • Make sure any associated wall switch that control the outlet is ON.