Support iP90 Troubleshooting

My unit doesn't respond.

Plug the AC adaptor into a working wall socket and plug the connector into the supply jack on the unit.

If unit is plugged in and doesn't respond, try resetting the unit by following these steps:

a) Remove iOS device (iPhone/iPod/iPad) from dock b) Unplug unit from power source c) Remove back up batteries d) Wait a few minutes, then reinstall battery and resume use

iPhone/iPod/iPad is not docked properly.

a) Remove your iPhone, iPod, or iPad from the dock and check for obstruction on the connectors in the dock and on your iPhone/iPod/iPad. Then reseat it in the dock. Also try removing any case or “skin” on your device that may be preventing proper contact.