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Support iAVS16 Troubleshooting

Why can’t I control my iHome SmartPlugs with the iAVS16’s Sleep or Smart Buttons?

You must use the iHome account that is associated with the SmartPlugs. Using an alternate account will not allow you to synch your SmartPlugs to the iAVS16. Reset the speaker and login with the same iHome account as your iHome SmartPlugs. Note: To reset the unit, press and hold the “Alexa” button for about 15 seconds. A voice message will let you know when the unit is being reset. Warning: All other settings will be cleared as well.