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Support iPL10 Troubleshooting

Device does not respond to the unit and/or device is playing but no sound comes out

Unit is not properly connected to power source and/or Power Button is not ON/device is paused.

  • Make sure the unit is properly connected to AC power source.
  • Check that the Power Button is lit up, indicating the unit is ON.
  • Try adjusting volume on unit and audio device. Press the Mode Button to select the Lightning dock (iPod), USB or FM mode.
  • Also try pressing the Play/Pause Button.