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Discover answers to some of the most common questions about your iHome product.

    • Can I pair a remote to an iSP5 Smartplug?

      No, the iSP5 does not have a remote control module.

    • I can operate my iSP6 / iSP8 with the iHome Control App. What is the benefit of using a remote control?

      The remote control will allow you to use (RF) radio frequency to control the SmartPlug(s). Wi-Fi access is not necessary to operate the SmartPlug(s) when using a remote control. In addition, the remote control allows others in the household to operate the SmartPlug(s) without the need to access a mobile device.

    • How many iSP6/iSP8 SmartsPlugs can I connect to 1 remote control?

      The SmartPlug Remote ISPR4 has 4 buttons. You may pair as many SmartPlugs as desired to each button.

    • How many functions can be performed by the remote control?

      The SmartPlug Remote ISPR4 has 4 ON/OFF buttons. Each button is an individual function.

    • How do I pair a remote control to a Smartplug?

      There are two options:

      1. Disconnect the iSP6/iSP8 plug for a few seconds and reconnect to the power outlet. Then press power on the desired button on the remote within 15 seconds after reconnecting the iSP6/iSP8 plug. The remote is paired and ready to use.

      2. You can pair the remote through the iHome Control app.

      a. Make sure you are within the remote control’s signal range (within 35 feet).

      b. Make sure the Smartplug is connected to a working outlet.

      c. Make sure the SmartPlug is connected to a personal Wi-Fi Network.

      d. Open the iHome Control app.

      e. Tap Devices.

      f. Tap (i) next to the device name.

      g. Scroll down and tap “Initiate Remote Control Pairing.”

      h. On the REMOTE CONTROL, press & release the button you want to pair to the SmartPlug(s).

      i. At the bottom of the screen you will see a message “Remote Control Paired Successfully.”

      NOTE: The remote is paired and ready to use.

    • What type of frequency does the remote control use?

      (RF) radio frequency 433.92 MHz

    • What is the operating distance of the remote control?

      Approx. 35ft.

    • Will the remote control lose its pairing after changing its batteries?

      No, the remote will remain paired.

    • Will a SmartPlug reset undue the pairing of the remote control?

      No, the remote will remain paired.

Still Have Questions?

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