Support iSP5


Do you own this product?

Add the iSP5 to your account to receive email notifications about software/firmware updates and more.


Discover answers to some of the most common questions about your iHome product.

    • What are the SmartPlug's Specifications?

      120VAC, 15A, 60Hz, 1800W Indoor use only Standby Power: 1.2W Outlet off (Relay is off) / 2.4W Outlet on (Relay is on) Compatible with 2.4 GHz network. Compatible with (Personal Wi-Fi networks).

    • Where can I find the Accessory Setup Code?

      The Accessory Setup Code can be found in your Quick Start Guide and on the Smart device itself.

    • How do I Reset my SmartPlug?

      Connect the Smart plug to a working outlet. The LED indicator will start flashing Green. Press and hold the power button on the top right of the plug for a full 15 seconds. You should see the following while holding the button:

      1. The LED indicator should flash Red/Green.
      2. The LED indicator will turn off briefly.
      3. The LED indicator will quickly flash Green.

      You may release the button at this point.

Still Have Questions?

Contact customer service about iSP5