Support iP4


Do you own this product?

Add the iP4 to your account to receive email notifications about software/firmware updates and more.


Having Problems? Find answers to specific support topics.

    • Remote doesn't work.

      Remote battery is weak/dead:

      • Replace with fresh/new battery.

      Remote switch is in AUTO position during battery operation:

      • Make sure Remote switch is in ON position.

      Remote is too far from unit:

      • Operate the remote within 15 feet of the unit.


Discover answers to some of the most common questions about your iHome product.

    • What type of batteries do I need for this unit?

      This unit operates on 6 "D" batteries (not included).

    • What products are compatible with AUX-input?

      The Aux input 3.5mm - 1/8 inch is compatible with any analog-audio device outputting audio from a headphone or line-out jack connector.

    • What’s the warranty period for this product?

      Limited 1 Year Warranty: iHome Products, a division of SDI Technologies Inc. (hereafter referred to as SDI Technologies), warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of 1 Year from the date of original purchase.

    • What is the wattage output?

      The unit produces 15 Watts of output.

    • Can I charge a device via USB port while the unit is operating on batteries?

      NO, this unit will not charge USB devices while operating on batteries.

Still Have Questions?

Contact customer service about iP4