Support iP4


Do you own this product?

Add the iP4 to your account to receive email notifications about software/firmware updates and more.


Having Problems? Find answers to specific support topics.

    • Remote doesn't work.

      Remote battery is weak/dead:

      • Replace with fresh/new battery.

      Remote switch is in AUTO position during battery operation:

      • Make sure Remote switch is in ON position.

      Remote is too far from unit:

      • Operate the remote within 15 feet of the unit.


Discover answers to some of the most common questions about your iHome product.

    • What type of batteries do I need for this unit?

      This unit operates on 6 "D" batteries (not included).

    • What products are compatible with AUX-input?

      The Aux input 3.5mm - 1/8 inch is compatible with any analog-audio device outputting audio from a headphone or line-out jack connector.

    • What’s the warranty period for this product?

      Limited 1 Year Warranty: iHome Products, a division of SDI Technologies Inc. (hereafter referred to as SDI Technologies), warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of 1 Year from the date of original purchase.

    • Can I charge a device via USB port while the unit is operating on batteries?

      NO, this unit will not charge USB devices while operating on batteries.

    • What is the wattage output?

      The unit produces 15 Watts of output.

Still Have Questions?

Contact customer service about iP4