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iDL48

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  • Docking connector works with:

    • iPod nano 7th GEN, iPod touch 5th GEN
    • iPhone 5/5C/5S, iPhone 6, iPhone 6 Plus
    • iPad 4, iPad mini/iPad mini 2/iPad mini 3, iPad Air/iPad Air 2
    • My iHome unit is not recognizing my iOS device (iPhone/iPad/iPod) through the dock connector.

      Protective cases require removal prior to docking to the iHome unit. Please try docking the device without the protective case. NOTE: You can use the USB port to charge and play your device as well.

    • What is the wattage output?

      The unit produces 10 Watts of output.

    • Can I use this unit in other countries?

      Yes. The power adapter is able to handle input voltage from 100 to 240VAC. You may need a plug adapter to convert for the overseas outlet. Different regions of the world use different FM radio frequency steps and ranges. You will need to select the one that matches the standards in your region (USA, EUROPE, JAPAN, AUSTRALIA, or CHINA). The default setting is USA. For more information on our international iHome products, please visit www.ihomeintl.com.

    • What’s the warranty period for this product?

      Limited 1 Year Warranty: iHome Products, a division of SDI Technologies Inc. (hereafter referred to as SDI Technologies), warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of 1 Year from the date of original purchase.

Troubleshooting

Having Problems? Find answers to specific support topics.

    • No sound.

      1. Volume is set too low on unit or playing device.
        • Make sure volume is turned up.
      2. The iOS device (iPhone/iPod/iPad) is not docked properly.
        • Remove your iOS device (iPhone/iPod/iPad) from the connector and check for any obstruction on the connectors in the dock and on your iOS device (iPhone/iPod/iPad). Then reseat it in the dock.
      3. Your iOS device (iPhone/iPod/iPad) is not playing.
        • Press play button on your iOS device (iPhone/iPod/iPad) to play it manually.
      4. The iOS device (iPhone/iPod/iPad) is locked up.
        • Please make sure your iOS device (iPhone/iPod/iPad) is working properly before docking it to the unit. Please refer to your manual for details.
    • My iOS device (iPhone/iPod/iPad) did not charge up.

      1. iPhone/iPod/iPad is not installed properly.

        • Remove your iPhone/iPod/iPad from the dock and check for obstruction on the connectors in the dock and on your iPhone/iPod. Then reseat it in the dock.
      2. iPhone/iPod/iPad is locked up/ frozen or battery has a problem.

        • Please make sure your iPhone/iPod/iPad is working properly before docking into the unit. Please refer to your iPhone/iPod/iPad manual for details.
    • Sound is distorted.

      1. Volume level is set too high:

        • Decrease the volume
      2. Sound source is distorted:

        • If the iPhone/iPod original sound source (MP3) is old or of poor quality, distortion and noise are easily noticed with high-power speakers. Try a different file from a trusted source such as iTunes.
        • If you are using an external sound source like older generation of iPod or iPod Shuffle, try reducing the output volume on the device itself. Also try turning bass boost OFF.
      3. EQ settings are too high. For example, if the treble is too high, the 3D effect may not sound as good:

        • Lower EQ settings.
    • Unit or adaptor gets warm after extended audio playback at high volume.

      1. This is normal due to the power needed to drive the speakers at maximum volume. Turning the unit off for awhile or lowering volume will reduce heat.

Still Have Questions?

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