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iDL43

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    • It’s this model compatible with PROTECTIVE CASES?

      While the dock accommodates MOST protective cases, there may be some protective cases that may not be compatible and you may need to remove your case for proper docking.

    • Can the USB port charge Android devices?

      Yes, the USB port will charge most Android devices.

    • Should I disconnect the unit if I am going on vacation?

      If the unit is to be left unused for an extended period of time, such as a month or longer, the power cable should be unplugged from the unit to prevent damage from power outage.

    • What products are compatible with AUX-input?

      The Aux input 3.5mm - 1/8 inch is compatible with any analog-audio device outputting audio from a headphone or line-out jack connector.

    • Can I use this unit in other countries?

      Yes. The power adapter is able to handle input voltage from 100 to 240VAC. You may need a plug adapter to convert for the overseas outlet. Different regions of the world use different FM radio frequency steps and ranges. You will need to select the one that matches the standards in your region (USA, EUROPE, JAPAN, AUSTRALIA, or CHINA). The default setting is USA. For more information on our international iHome products, please visit www.ihomeintl.com.

    • Should I disconnect the unit if I am going on vacation?

      If the unit is to be left unused for an extended period of time, such as a month or longer, the power cable should be unplugged from the unit to prevent damage from power outage.

    • Where can I buy a replacement CR2450 Clock Backup Battery?

      Battery CR2450 is standard 3.0 V Lithium Battery (620 MAh) and it can be purchase from our website or from most electronic store.

    • The display is too dark?

      Try pressing the Snooze/Dimmer Button on top of the unit repeatedly to adjust the LED brightness.

    • Would I lose the time and alarm settings if I replace the backup batteries?

      NO, but make sure the AC adapter is connected. Otherwise, all settings may be lost during battery replacement.

    • Can the unit operate on the back up batteries?

      The backup batteries only provide continuous clock and alarm operation in the event of a power failure. Other functions will not work.

    • My iHome unit is not recognizing my iOS device (iPhone/iPad/iPod) through the dock connector.

      Protective cases require removal prior to docking to the iHome unit. Please try docking the device without the protective case. NOTE: You can use the USB port to charge and play your device as well.

    • What is the amperage for the USB port?

      The amperage for the USB port is 1 Amp.

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