Support iBT28

iBT28

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    • Can the unit operate on the back up batteries?

      The backup batteries only provide continuous clock and alarm operation in the event of a power failure. Other functions will not work.

    • I have the speaker connected via Bluetooth to my PC / Mac. However, I cannot hear any sound coming through the speaker?

      Make sure that you have selected this unit as your “playback” device on your PC or Mac.

      1. Windows 7/8: a. Right click on the speaker icon located on the bottom right of your screen b. Select playback devices c. Select the device you want to play and click OK.

      2. Mac: a. Click on System preferences icon b. Click on Sound c. Select Output d. Select “iHome unit stereo” for the output source, and adjust the output volume if necessary.

    • When paired if I turn the speaker to Bluetooth it takes a few seconds to connect or display the Bluetooth icon?

      This is normal, Bluetooth needs time to search and reconnect.

    • Why does the Bluetooth function stop working when I connect another device to aux-in?

      Audio playing through the unit via Bluetooth will be overridden whenever audio is detected through the auxiliary input.

    • Can I hear phone calls through this unit when connected via Bluetooth?

      No. This unit does not have the capability to transmit phone calls. If you receive a call while listening to music, the unit will stop the Bluetooth transmission of music allowing the user to answer the call. When finished with the call, the Bluetooth transmission of music will resume.

    • What products are compatible with AUX-input?

      The Aux input 3.5mm - 1/8 inch is compatible with any analog-audio device outputting audio from a headphone or line-out jack connector.

    • What is the amperage for the USB port?

      The amperage for the USB port is 1 Amp.

    • Where can I buy a replacement CR2450 Clock Backup Battery?

      Battery CR2450 is standard 3.0 V Lithium Battery (620 MAh) and it can be purchase from our website or from most electronic store.

    • What’s the warranty period for this product?

      Limited 1 Year Warranty: iHome Products, a division of SDI Technologies Inc. (hereafter referred to as SDI Technologies), warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of 1 Year from the date of original purchase.

    • Should I disconnect the unit if I am going on vacation?

      If the unit is to be left unused for an extended period of time, such as a month or longer, the power cable should be unplugged from the unit to prevent damage from power outage.

    • Can I use this unit in other countries?

      Yes. The power adapter is able to handle input voltage from 100 to 240VAC. You may need a plug adapter to convert for the overseas outlet. Different regions of the world use different FM radio frequency steps and ranges. You will need to select the one that matches the standards in your region (USA, EUROPE, JAPAN, AUSTRALIA, or CHINA). The default setting is USA. For more information on our international iHome products, please visit www.ihomeintl.com.

    • How to change the clock display to 12hr. mode or 24hr. mode (military time)?

      At any point during time set, press either the “Alarm button" to toggle the clock display between 12hr. mode and 24hr. mode (military time).

    • Would I lose the time and alarm settings if I replace the backup batteries?

      NO, but make sure the AC adapter is connected. Otherwise, all settings may be lost during battery replacement.

    • The display is too dark?

      Try pressing the Snooze/Dimmer Button on top of the unit repeatedly to adjust the LED brightness.

    • Can the USB port charge Android devices?

      Yes, the USB port will charge most Android devices.

Troubleshooting

Having Problems? Find answers to specific support topics.

    • Unit does not turn on

      1. AC adapter is not plugged into a working wall socket or not plugged into the power supply jack on back of the unit:

        • Make sure the AC adapter is properly connected to a working wall outlet and to the power supply jack on the unit.
      2. Wall outlet is not functioning:

        • Plug another device into the same outlet to confirm the outlet is working.
        • Make sure any associated wall switch that control the outlet is ON.

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