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iBN19

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    • What’s the warranty period for this product?

      Limited 1 Year Warranty: iHome Products, a division of SDI Technologies Inc. (hereafter referred to as SDI Technologies), warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of 1 Year from the date of original purchase.

    • Can I use this unit in other countries?

      Yes. The power adapter is able to handle input voltage from 100 to 240VAC. You may need a plug adapter to convert for the overseas outlet. Different regions of the world use different FM radio frequency steps and ranges. You will need to select the one that matches the standards in your region (USA, EUROPE, JAPAN, AUSTRALIA, or CHINA). The default setting is USA. For more information on our international iHome products, please visit www.ihomeintl.com.

    • Where can I buy a replacement CR2450 Clock Backup Battery?

      Battery CR2450 is standard 3.0 V Lithium Battery (620 MAh) and it can be purchase from our website or from most electronic store.

    • How to change the clock display to 12hr. mode or 24hr. mode (military time)?

      Press and hold “Clock Button” for 2 seconds. Press and release “Alarm 1 or 2 button” to select 12 or 24 hour display. Press clock button again (or no button within 10 seconds) and the settings are automatically saved.

    • When paired if I turn the speaker to Bluetooth it takes a few seconds to connect or display the Bluetooth icon?

      This is normal, Bluetooth needs time to search and reconnect.

    • What is the difference between NFC Bluetooth and traditional Bluetooth on iHome models?

      The NFC Bluetooth feature shortens the steps needed to establish a Bluetooth connection between an iHome product and an NFC enabled mobile device. An NFC Bluetooth connection can be established by simply bringing the mobile device within a couple of inches of the iHome product.

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