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Support iBT400 FAQ

The speaker fails to pair to my phone via Bluetooth.

  • Make sure your speaker is turned on and in Bluetooth mode.
  • Press and hold the Bluetooth button down for 2 seconds or until you hear beep or Pairing.
  • Make sure that your device and speaker are within the 33 feet Bluetooth range.
  • Move your speaker and your phone away from other wireless devices. You may be experiencing interference.
  • If the problem persists, press and hold the Bluetooth button for 10 seconds to clear/reset the Bluetooth settings.